Support Center

We have a variety of self-service options for quick answers to your questions. If those don’t address your question, we’d love to hear from you.


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Ordering Information

Sales Tax

All orders shipped from will be subject to sales tax, applicable in accordance with the tax code of the province and territory to which the order will be shipped. Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected on your order confirmation e-mail and packing slip.

International Orders

We regret that we do not ship outside Canada at this time for orders placed at Please use our Store Locator to find the Clarisonic location nearest you.

Maximum Purchase Policy

Products ordered on are not for resale. We regret that we must limit orders to no more than five (5) units of any item (per size, per day) with a maximum purchase of $1000 per customer. If you have any questions, please call us at 1-866-459-1860 and we will be happy to assist.

Shipping Confirmation

Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check the status of the order at your convenience. Should you have any questions about your order status, please check your order status here, contact a Clarisonic Customer Representative at 1-866-459-1860 or email us at Customer Service.

Payment Options

Clarisonic accepts American Express, MasterCard, and Visa. Credit card information entered in the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order. Please call 1-866-459-1860. In the event your credit card is declined, Clarisonic will inform you of this event and request a new credit card number. Please provide Clarisonic with your new credit card number within 5 days so we can fulfill your order without you having to resubmit your order.

Multiple To Addresses

Currently, does not support sending to multiple addresses in one order. Please place the items in the basket that you wish to be sent to one location and send order. You may then proceed to send to another address by beginning the order process again.

Hours of Operation

You can contact us by phone



Monday through Friday,

9:00am - 5:00pm EST

If you haven't found what you're looking for, you can contact our Customer Support by email or call us. We're always delighted to hear from our customers!