Support Center

We have a variety of self-service options for quick answers to your questions. If those don’t address your question, we’d love to hear from you.

1-866-459-1860

1-866-459-1860 Email us
IMPORTANT CONSUMER WARNING

Please be aware that if you purchase from an institution not listed as authorized, the product(s) may be diluted, expired, or counterfeit. They may not be safe to use or perform as tested. Clarisonic will not take any responsibility for the purchaser's dissatisfaction; warranties and 90 day Feel & See Guarantee will not be honored.

FAQ About Diversion

Diversion is when products are sold in "unauthorized" places. For example, all genuine Clarisonic products are sold exclusively through authorized Clarisonic partners. Clarisonic products that you find outside of these places are considered to be "diverted."

Diverted products can be counterfeit, diluted formulas, or old, expired formulas that may not be safe to use. This means if you buy our products from any other outlet other than authorized Clarisonic partners, we cannot guarantee that they are authentic Clarisonic products that will perform as tested.

Authorized Retailers with Online and Brick-and-Mortar Locations

To find an authorized retailer, Doctor's office or skincare professional option near you, please visit our store locator.

  • bay.com
  • the bay
  • sephora.com
  • sephora
  • beautyboutique.ca
  • shoppers drug mart
  • TSC.com
  • amazon.com
Authorized Retailers Exclusively Online

Please be aware that online auction and marketplace sites (such as eBay and Groupon) are not authorized retailers of Clarisonic products.

  • clarisonic.ca
  •  
 
Authorized International Retailers

Please be aware that online auction and marketplace sites (such as eBay and Groupon) are not authorized retailers of Clarisonic products.

Australia
  • clarisonic.com.au
  • adorebeauty.com.au
  • davidjones.com.au
  • meccacosmetica.com.au
  • myer.com.au
Austria
  • douglas.at
Belgium
  • iciparisxl.be
China
  • clarisonic.cn
Danmark
  • magasin.dk
US
  • clarisonic.com
  • sephora.com
  • ulta.com
  • amazon.com
  • qvc.com
Hours of Operation

You can contact us by phone

1-866-459-1860

1-866-459-1860

Monday through Friday,

9:00am - 5:00pm EST

If you haven't found what you're looking for, you can contact our Customer Support by email or call us. We're always delighted to hear from our customers!